Price depends on group size, distance and time of day, so we quote a fixed price once we know your pickup, destination, date and passenger numbers rather than a flat rate upfront. This means you know the exact cost before you book, with no fuel, insurance or out-of-hours surcharges added afterwards.
Any minimum fare consideration is built into your fixed price quote from the start based on your specific journey — there's no separate published minimum fare, and no surprise additions on the day.
Yes, any tolls or route-specific charges relevant to your journey are factored into your fixed price quote from the outset, not charged separately afterward.
We run 8-seater and 16-seater minibuses, covering most family groups, wedding parties, school trips and corporate teams in a single vehicle. Tell us your group size and we'll confirm the right vehicle.
Yes, in UK law a full PCV/coach licence is generally required above 16 passengers, which is why our fleet is built around 8 and 16 seater minibuses. If your group is larger than 16, tell us and we'll advise on the best way to scale up transport.
Yes, every C Line Cars minibus is fully insured, and our drivers are licensed and experienced. This is a standard part of every booking, not an optional extra.
No, we don't offer self-drive minibus hire — every booking comes with a professional driver as standard. This removes any need for passengers to hold a D1 licence or worry about passenger-limit rules that apply to self-drive minibuses.
Our 8 and 16 seater minibuses are chosen to give passengers proper legroom as well as room for luggage, so groups don't need to compromise between seats and suitcases. If your group is travelling with unusually large or bulky items, mention this when you enquire.
Let us know when you book if you need a child or booster seat so we can confirm availability and fit it correctly before the journey.
For airport and station transfers we track your flight or train where possible and adjust the pickup time accordingly at no extra charge for reasonable delays. If your travel plans change significantly, call or WhatsApp us as early as you can.
Cancellation terms depend on the type and size of booking — ask when you book, particularly for larger events like weddings or corporate contracts, so you're clear on the policy before confirming.
We accept both card and cash payment — tell us your preference when booking so it can be arranged in advance. Corporate accounts can also be invoiced rather than paid on the day.
Call or WhatsApp us directly — we're happy to talk through anything not covered here.
Call 01892308081