A plain-English guide to what actually affects your price.
"How much does it cost?" is the question we get asked more than any other — and it's a fair one. The honest answer is: it depends, but not in a vague, evasive way. A small number of specific factors determine your price, and once we know them, we give you one fixed number before you book — not a "from £X" teaser that turns into something else on the day.
The further the journey, the more time and fuel it takes — this is the single biggest factor. A local Crowborough journey costs less than a longer route like Heathrow or Luton.
Whether you need our 8 seater or 16 seater affects the price, since a larger vehicle costs more to run. Tell us your group size and we'll confirm the right fit rather than over- or under-quoting.
Early morning and late night journeys are factored into your quote from the start — not added as a surprise surcharge after you've booked.
A one-way drop-off costs differently to a booking with waiting time or several stops along the route. Let us know your full itinerary so the quote reflects the actual journey.
Where a route involves a toll (for example, certain airport routes crossing the Dartford Crossing), this is included in your fixed price — never charged separately afterward.
Wedding season, school holidays and the Christmas party period are our busiest times, which can affect vehicle availability more than price itself — book early if your date falls in one of these windows.
Plenty of operators advertise a "from £X" figure that only applies to the shortest, smallest possible booking — everything else gets quoted separately, often after you've already committed. We take the opposite approach: no published number to anchor your expectations unrealistically, but a specific, accurate fixed price for your actual journey, agreed before you book.
This means telling us your pickup, destination, date, time and group size takes two minutes, and you get a real number back — not a "call for a quote" runaround.
Because journeys vary so much by distance, timing and group size, a single published price list would either be inaccurate for most bookings or force everyone into an inflated "worst case" rate. Instead we confirm your exact fixed price once we know your specific journey details, before you book.
Pickup location, destination, date, approximate time, and group size. For airport or port transfers, your flight or sailing time is also useful so we can plan for any tracking adjustments.
For groups above around 5-6 people, one minibus is usually more cost-effective and practical than multiple separate taxis, since you're paying for one vehicle and driver rather than several. The exact comparison depends on your specific group size and journey.
No — tolls, reasonable delay adjustments, and time-of-day considerations are all factored into your fixed price quote from the start. The price agreed before you book is the price you pay.